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How badak123 Handles Your Personal Information

Your account data, payment details, and browsing activity on badak123 are handled with a clear set of rules — what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay payment privacyCookie and session controlsYour right to access or delete dataDirect contact for data requests
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badak123 How badak123 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security on badak123 is not a checkbox — it is part of how the account system is built. Every login uses an OTP verification step sent to your registered number. Payment flows through DANA, OVO, and GoPay are processed over encrypted connections so your wallet credentials never pass through our servers in plain text. We keep data only for as long as it serves a clear purpose: active account records, transaction history for dispute resolution, and session logs for security audits. Once data is no longer needed for those purposes, we delete or anonymise it on a rolling basis.

Account Security Every login triggers an OTP check to your registered number. We do not store your e-wallet PIN or wallet password — those stay inside DANA, OVO, or GoPay.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences from the consent banner or your browser settings.
Data Retention Rules Transaction records linked to DANA, OVO, or GoPay deposits are kept for the period required by applicable financial regulations. Non-essential session data is cleared on a shorter cycle.
Third-Party Access Payment processors for your wallet transfers access only the transaction data they need to complete your deposit or withdrawal — nothing more, and under binding data agreements.
DATA CONTACT PATHS

How to Reach Us About This Policy

If you want to request a copy of your data, ask us to delete your account records, or flag a concern about how your information is being handled, our support team is the right place to start. You can reach us through live chat directly from your account dashboard, or via email at the address listed in your account settings. Response times vary depending on the complexity of your request, but we aim to acknowledge every data-related query within a reasonable window. For payment-specific queries involving DANA, OVO, or GoPay transaction records, include your transaction reference number to speed up the process.

Team online

Live Chat

Open your account dashboard and tap the chat icon to connect with our support team about any data or privacy concern.

Email Support

Send a written data request to the email address shown in your account settings. Include your registered username and the specific data you are asking about.

Account Settings

Some data preferences — like cookie consent and communication opt-outs — can be managed directly inside your account settings without contacting support.

Common Questions About Your Data and This Policy

Real questions about how your data is handled deserve straight answers. Below we cover the most common things people ask about account data, payment records, cookie settings, and how to make a formal data request with us.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also log your session activity and device type to keep your account secure.

Yes. Send a written request via the email address in your account settings. Include your username and specify what data you need. We will respond within a reasonable timeframe.

Only with payment processors — like those handling DANA, OVO, or GoPay transactions — who need it to complete your transfer. They operate under data agreements and cannot use it for anything else.

Use the consent banner the first time you visit, or adjust settings inside your browser. Turning off analytics cookies does not affect your ability to log in or make deposits.

Transaction records are kept for as long as financial rules in applicable regions require. Once that period ends, records are either deleted or anonymised so they can no longer be linked to you.

Contact us through live chat or email support right away. Include your account username and a clear description of the concern so our team can investigate and respond with the relevant facts.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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